Frequently Asked Questions
How long will it take to receive my order?
All orders are processed and shipped within 2-3 business days. Shipping times vary by location. You will receive a shipping confirmation email with tracking information once your order has shipped.
What is your return policy?
We offer a 30-day return policy for items in their original, unworn condition with all tags attached. Return shipping is the responsibility of the customer. Sale items are final and cannot be returned.
Do you ship internationally?
Yes, we offer international shipping to select countries. Shipping costs and delivery times vary based on the destination. Any applicable customs duties or taxes are the responsibility of the customer.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing your tracking number and a link to track your package.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Apple Pay.
I entered the wrong shipping address. What should I do?
Please contact us immediately. If your order has not been processed, we may be able to update the address. However, we are not responsible for orders shipped to an incorrect address provided at checkout.
Are the colors of the items accurate in the photos?
We do our best to represent our products accurately. However, due to monitor and device setting variations, colors may appear slightly different in person.
What are your care instructions?
Care instructions vary by item. Please refer to the specific care label attached to your garment for detailed instructions.
Do you have a physical store?
We are currently an online-only retailer.
My item arrived damaged. What do I do?
Please contact us immediately if you receive a damaged item. We will work with you to resolve the issue as quickly as possible.
Can I cancel or change my order?
We process orders very quickly. Please contact us immediately, and we will try to cancel or modify your order if it has not yet been shipped. We cannot guarantee changes can be made once an order is in the fulfillment process.
Do you offer gift cards?
Yes, we offer digital gift cards that can be purchased online and delivered via email.
How do I use a discount code?
You can enter your discount code at checkout in the designated ‘Discount Code’ box.
I have a question that isn’t answered here.
For any further questions, please reach out to our customer service team through our online contact form. We are happy to help!